Frequently Asked Questions

It depends on the charger type and capacity, cable distance from your panel, civil work, any power connection upgrade and the software setup. Because these vary, we do not quote upfront. A site assessment gives a written estimate.

It depends on charger type and number. AC charging often runs on an existing connection with enough sanctioned load. DC fast and high-power charging usually need more sanctioned load and DISCOM approval, sometimes a dedicated connection.

It depends on your power connection and approvals, not the charger. AC on an existing connection with enough sanctioned load is quickest. A load enhancement, new DISCOM connection or civil work takes longer. We confirm the schedule after the assessment.

Yes. Many sites start with one or two points and add more as demand grows. Planning cable routes, panel capacity and load headroom at the start makes expansion simpler.

No. The Ministry of Power guidelines of 2024 make it a de-licensed activity: any entity may set up and run a station by following them. You still need a power connection, safety compliance before switch-on and local permissions.

The 2024 guidelines give DISCOMs time limits after a complete application: 3 days in metropolitan areas and 7 in other municipal areas. Rural areas get 15 and hilly rural areas 30. Actual timelines vary by DISCOM.

The guidelines allow up to 90 days where a line extension or new substation is needed. We confirm the local timeline with your DISCOM.

Often. Under the guidelines, DISCOMs must give charging stations a separate low-tension connection of up to 150 kW on request. That covers most sites with one or two DC fast chargers. Your load and local network still decide.

Under the 2024 guidelines, supply to charging stations has a single-part tariff. Until 31 March 2028 it should not exceed the DISCOM’s average cost of supply. Your state’s tariff order sets the actual rate, so we check it.

Yes. Under the same guidelines the tariff is lower between 9 am and 4 pm and higher at other hours.

Yes. The guidelines cap the service charge, the amount added to the electricity cost. AC and DC have separate ceilings, which run until 31 March 2028 and apply on public or private land. See the figures on business models.

The Central Electricity Authority safety regulations of 2023 have a chapter on EV charging. It covers protective earthing with earth continuity monitoring, protection that cuts supply on a fault, lightning protection, fire-retardant enclosures, and fire detection and alarm.

The CEA regulations require the owner to have the charger maker’s specified tests done and to keep station records for at least seven years. Our maintenance handles both. Installations are also inspected or self-certified at least every five years.

It depends on local fire and building rules, which differ between cities. Some ask for added fire safety measures or a no-objection certificate. We check the local requirement in the site assessment and design to it before work starts.

Yes. Under the 2024 guidelines a resident can install a private charger in their designated parking space. Supply can come through their existing meter or a separate sub-meter, as they choose. Bye-laws and the DISCOM’s process still apply.

Yes. A society can take a separate metered connection for shared chargers. We work with the managing committee.

The guidelines expect public station operators to register on the Bureau of Energy Efficiency’s national online database. We do this for public stations we operate. Private chargers only for residents, staff or fleets are not public stations.

Yes, if your property has suitable parking, an adequate or upgradable power connection and the right approvals. Owners, businesses, workplaces and community associations can all host. A site assessment confirms feasibility before you commit. See hosting.

It depends on how you run it. Charging can be free, at cost or paid, at prices you set. Whether it covers costs or earns more depends on use, prices and your power cost. We do not promise earnings.